Shipping Policy
At Curtain Chic, we aim to provide you with a smooth and efficient shopping experience. Below are the details of our shipping policy, including important information about order processing, shipping rates, and delivery estimates.
Order Processing
All orders are processed within 1 to 3 business days (excluding weekends and holidays) from when we receive your order confirmation email.
You will receive a notification once your order has shipped. We prioritize quick processing to get your curtains, shades, or custom items to you as fast as possible.
Domestic Shipping (USA)
We offer free shipping for all orders within the United States.
Estimated Delivery Time:
-
USA Shipping: Orders are typically delivered within 7 business days from the shipment date.
International Shipping
For customers outside the USA, we offer international shipping to select countries. Shipping rates, delivery times, and availability vary by location. We strive to provide the best service for our international customers.
Customs and Duties
Please note that international orders may be subject to customs duties and taxes (including VAT) upon arrival in the destination country. These charges are the responsibility of the customer and are incurred once the shipment reaches your country.
Curtain Chic is not responsible for any customs fees, and we encourage customers to check with their local customs office for more information regarding import regulations.
Order Tracking
Once your order is shipped, you will receive an email notification with tracking information. Please allow up to 48 hours for tracking details to become available.
If you have any questions or concerns regarding your order, feel free to reach out to us at info@crtainc.com. Our customer support team is here to assist you.
Shipping to P.O. Boxes
We make every effort to accommodate P.O. box deliveries. However, some carriers may have limitations for shipping to these addresses. If you have specific requirements for P.O. box delivery, please contact our customer support team for assistance.