Store Policy

Introduction

Welcome to Curtain Chic! We specialize in providing high-quality curtains, shades, and custom window treatments to enhance your living spaces. Please take a moment to review our store policies to ensure a smooth shopping experience.

Order Processing

We aim to process all orders within 1 to 3 business days, excluding weekends and holidays. You will receive a confirmation email once your order has been processed, and a notification once your items have been shipped. We prioritize quick and efficient service to ensure timely delivery.

Shipping

We offer free shipping on all orders within the USA. For international shipping, charges may apply based on location. Estimated delivery times vary depending on your region. You will receive tracking information once your order has been shipped.

Returns and Exchanges

If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of receiving your order. Items must be unused, in their original packaging, and in the same condition as when they were received. Please contact our customer service at info@crtainc.com to initiate the return or exchange process.

Custom Orders

For custom curtains and shades, we are happy to help you create the perfect fit for your windows. Please note that custom orders are non-returnable unless defective. Our team will guide you through the process to ensure satisfaction with your custom selections.

Privacy and Security

Your privacy is important to us. We protect your personal information and payment details through secure encryption technologies. For more details, please refer to our Privacy Policy.

Contact Information

If you have any questions or concerns regarding our policies, please feel free to contact us:

Company Name: ALICIA LISSON LLC
Email: info@crtainc.com
Address: 2307 MORTON RD, NORTH PORT, FL 34291
Phone: +1 6806003492

Thank you for shopping with Curtain Chic! We look forward to providing you with exceptional products and service.